Privacy policy.

The Dreadnought Centre is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect your data, in line with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

1. Who We Are

The Dreadnought Centre is a charitable organisation based in the UK. We use personal data about individuals for the purpose of charity administration, communication, service delivery, and improvement.

Contact Details:

Data Controller:

The Dreadnought Centre

Carn Brea Lane, Pool, Redruth, TR15 3DS

Email: team@thedreadnought.co.uk

Phone: 01209 218 764

2. What Personal Data We Collect

We may collect the following types of personal data:

  • Name, email address, phone number, postal address

  • Health, safeguarding or referral details (where relevant)

  • Communication preferences

  • Website usage data (via cookies and analytics)

  • IP address and device information (via our website host and analytics tools)

3. How We Collect Data

We collect your data when:

  • You contact us via the website, phone, or email

  • You complete a form (online or offline)

  • You sign up to our newsletter or events

  • You interact with our website (cookies, analytics)

  • You are referred to us for services

4. How We Use Your Data

We use your data for the following purposes:

  1. Charity Administration:

    To organise appointments, record session notes, manage referrals, and maintain our records.

  2. Communication:

    To contact you regarding sessions, updates, events or other information you’ve requested.

  3. Legal Compliance:

    To fulfil our legal obligations, including safeguarding and data protection compliance.

  4. Improvement and Analysis:

    To understand how our website is used and improve our services.

5. Legal Basis for Processing

Under UK GDPR, we process personal data under the following legal bases:

  • Your consent (e.g. when you sign up to communications)

  • Contractual necessity (e.g. providing services you request)

  • Legal obligation (e.g. safeguarding or financial reporting)

  • Legitimate interests (e.g. running and improving the charity)

Where special category data (e.g. health) is processed, we do so with your explicit consent or under lawful bases permitted by UK GDPR.

6. Data Sharing and Third Parties

We do not sell or rent your data. We may share your information with trusted service providers who help us operate our charity and website, including:

  • Our website hosting platform (e.g. Squarespace)

  • Email newsletter platforms

  • External funders or agencies (statistical data only – no personal info)

  • Legal or safeguarding authorities, where required by law

All third-party services are GDPR-compliant and under contract to protect your data.

7. International Data Transfers

Some of our service providers (e.g. Squarespace) may store data outside the UK/EU. Where this happens, we ensure that appropriate safeguards (such as standard contractual clauses) are in place to protect your personal data.

8. Cookies and Website Tracking

Our website uses cookies to:

  • Ensure the site functions properly

  • Understand how visitors use the site

  • Improve content and usability

You will be asked to accept or decline non-essential cookies upon your first visit. You can also manage cookies via your browser settings.

9. Data Retention

We only retain personal data for as long as necessary for the purposes we collected it for, including any legal, accounting, or reporting requirements.

If you have consented to communications from us, we will retain your data until you unsubscribe or ask us to delete it.

10. Your Rights

You have rights under data protection law, including:

  • The right to access your data

  • The right to request correction of inaccurate data

  • The right to request deletion of your data

  • The right to object to processing

  • The right to data portability

  • The right to withdraw consent at any time

To exercise any of these rights, please contact:

Email: team@thedreadnought.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

www.ico.org.uk

11. Data Security

We are committed to keeping your data safe. We implement appropriate technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, or disclosure.

Only authorised staff and volunteers have access to personal data, and all are bound by confidentiality agreements.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and where appropriate, we will notify you of significant changes.

This policy was last updated on 12th May 2025